Privacy Policy

Your privacy matters to us. This policy outlines how CleanMii handles your personal data.

Last updated: April 22, 2026

Information We Collect

We collect information that you provide directly to us, including:

  • Personal Details: Name, email address, phone number, and postal address when you register, request a quote, or make a purchase.
  • Business Information: Company name, industry, and service requirements for commercial accounts.
  • Payment Data: Billing information processed securely through our payment partners.
  • Communications: Records of your interactions with our customer service team.
  • Usage Data: Information about how you use our website, including IP address, browser type, and pages visited.

How We Use Your Information

Service Delivery

To provide, maintain, and improve our waste management and cleaning services.

Communication

To send you service updates, billing information, and respond to your enquiries.

Improvement

To analyse usage patterns and enhance the user experience on our platform.

Legal Compliance

To comply with legal obligations under Kenyan Data Protection Act, 2019.


Information Sharing

We do not sell your personal information. We may share your data with:

  • Service Partners: Trusted partners who assist in delivering our services.
  • Payment Processors: Secure third-party processors for financial transactions.
  • Legal Authorities: When required by law or to protect our legal rights.

Data Security

We implement industry-standard security measures including SSL encryption, secure data storage, access controls, and regular security audits to protect your information against unauthorised access, alteration, or destruction.


Cookies

Our website uses cookies to enhance your browsing experience. These include essential cookies for site functionality, analytics cookies for performance insights, and preference cookies to remember your settings. You can manage cookie preferences through your browser settings.


Your Rights

Under the Kenya Data Protection Act, 2019, you have the right to:

Access

Request a copy of your personal data.

Rectification

Correct any inaccurate information.

Erasure

Request deletion of your data.


Contact Us

For privacy-related queries, please contact our Data Protection Officer:

Email: privacy@cleanmii.co.ke

Phone: +254 700 123 456

Address: CleanMii Tower, Westlands, Nairobi, Kenya

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